Case Study

Putting the Customer First: User Centered Design

User Centered Design begins by thoroughly defining the user’s perspective and builds the system to match those needs. The results are web properties that offer a more efficient, satisfying, and consistent experience for the user, which many times increases conversion and cusomer loyalty.


This eBook will tell you how this enterprise utilized the principles of User Centered Design to:

  1. Build better user personas
  2. Improve critical task success rates
  3. Create scalable solutions across entities
  4. Design and iterate simulataneously according to user feedback

Implemented Strategies

STRATEGY +
ASSESSMENT


CONTENT
MIGRATION


INTEGRATIONS +
CUSOMIZATIONS


WEBSITE
DESIGN