iCiDIGITAL’s CQ5 developers and project managers help enterprises connect with their customers across multiple online channels through the implementation, support and training of web experience management (WEM) solutions.
What is Web Experience Management?
Web experience management (WEM), also sometimes referred to as digital experience management, is an expansion of traditional Web content management. It gives users the ability to deliver powerful, effective experiences optimized for individual customers. This is made possible by integration of WCM with deep analytics, social media management tools, multi-channel delivery, digital asset management and automatic content personalization and targeting. These features and many others can be seen in the current leading Web Experience Management solution, Adobe Experience Manager — also known as Adobe CQ5.
Leveraging expertise in custom development, large scale data migrations and multi-channel content delivery, we will enable you to experience the full benefits of a powerful WEM system.
Strategy & Assessments – The first step to any successful project is setting a roadmap to guide the implementation process. An architecture assessment will review your current organizational process and infrastructure, then analyze the design and implementation of the new Web Experience Management system.
Migrations & Integrations – Moving content from legacy systems into a new platform is usually one of the key issues facing any WEM implementation project. iCiDIGITAL, with its years of experience and proven approach in handling data migration projects, can provide assessment, evaluation and recommendations for content migration strategies. We also provide assistance with both manual and automated content migration efforts.
No WEM implementation is complete without full integration with your organization’s other software tools. We provide end-to-end integration of your WEM or WCM system with other solutions, including eCommerce, marketing automation, and analytics solutions.
Support & Managed Services - We ensure that not only are your sites up and running 24×7, but also functioning with regularly updated features. We can provide staff augmentation and training for your system administrators, or we complete management and monitoring of your production and non-production environments.
Training & Mentoring - Obtaining quality training is important for successful WEM implementation. Our Adobe-trained team provides expert coaching for Adobe CQ5 developers, architects, admins and authors.
iCiDIGITAL as Your WEM Technology Partner
An official partner of WEM industry leader Adobe, iCiDIGITAL’s Adobe-trained, U.S.-based CQ5 consultants and project managers have the expertise to deliver a full range of customized WEM solutions. They make up our E-TEAMs, or Enablement teams – Training, Execution, Architecture, Mentorship/Support.iCiDIGITAL has collaborated with Fortune 500 companies from multiple verticals to create an integrated Web experience for customers.
To learn more, contact us using the form on this page and we will be happy to provide further information.