Rebuilding AEM to Optimize Customer Experience

A Case Study in the Chain Restaurant Industry

While Panera had a basic understanding of AEM, they needed an expert team who could rebuild and customize their system to fully support business goals and deliver an outstanding user experience. We assessed Panera’s current system and discovered it was not following best practices for AEM or responsive design, nor was it reusable for Panera’s omni-channel vision. Using our extensive knowledge of AEM best practices, we developed a detailed and comprehensive strategy to rebuild a system that Panera could use to successfully drive their digital strategy.

In this Case Study, you will:

  1. Understand the unique value that iCiDIGITAL brings as a strategic partner
  2. Learn how to create a consistent end-user experience
  3. Realize the benefits of developing a strong and trusting partnership
  4. Mitigate the implementation challenges of an enterprise organization

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iCiDIGITAL is now Blue Acorn iCi.

Industry leaders in content and commerce are joining forces to create optimized customer experiences for global clients. Blue Acorn iCi, a data-driven, strategic consultancy, is launching in response to growing strategic needs from digital customers and the obstacles brands face in creating cohesive customer experiences. Blue Acorn iCi brings over a decade of unparalleled expertise and delivers successful solutions to global companies at the intersection of strategy, data science, development, and digital experience.

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